What is the primary purpose of arbitration in dispute resolution?

The primary purpose of arbitration in dispute resolution is to allow both parties an opportunity to be heard. This informal process is designed to provide a forum where parties can present their cases, evidence, and arguments before an arbitrator or a panel of arbitrators. The goal is not only to resolve the dispute efficiently but also to ensure that both sides have a chance to participate actively in the proceedings.

Arbitration typically involves procedures that encourage a fair exchange of information, ensuring that each party understands the other's position and has the opportunity to challenge any claims made. This level of engagement is central to the arbitration process, as it mirrors some aspects of a court hearing while remaining more flexible and less formal.

In contrast, the other options do not capture the essence of arbitration effectively. Providing a formal court hearing is characteristic of litigation, not arbitration. Rendering a decision without both parties present undermines the fundamental principle of giving each party a voice in the process. Finally, while it is possible for parties to represent themselves in arbitration without legal counsel, this aspect does not define the primary purpose of arbitration itself; rather, it pertains to the accessibility of the process.